A Letter In My POC Inbox

Testimonial for Proof of Care:

Tracy, and her team of caregivers at Proof of Care have been absolute lifesavers for me and my family. When my Dad fell and went into hospital for three months, we hired POC to look after my 87 year old mother. The caregivers were lovely. They made sure my Mom was safe, and well looked after — that she wore her hearing aids every day, was well fed, took her medication on time, and got to all her appointments. They took her to visit my Dad at the hospital and even got her out on little outings to the places she loves, so that her spirits remained high. Knowing that my Mom had such consistent and compassionate care every day while my Dad was in hospital was a huge relief for me and my siblings.

POC’s online care monitoring system was also a huge bonus, especially for my sister who lives out of town. We could log in every day to see which caregiver was looking after my Mom that day, how my Mom was doing, what she had eaten, and where she had been. Being able to check in online at any time throughout the day about the care my Mom was receiving gave us peace of mind.

But POC’s services haven’t stopped there. Tracy Sacre has, quite honestly, been a godsend to our family. Her extensive experience as a nurse on the North Shore, has been invaluable to us as a family. She has helped us navigate the medical system as we began the process of getting both my parents placed into a care facility. Tracy has acted as a senior’s advocate for us. Whenever we have been confused or overwhelmed by the system, we knew we could contact her and she would be there to help. Having someone like her on our side has really made a huge difference to us during this difficult transition as a family. And now that both my parents are settling into their care facility, we have kept POC involved. My Mom continues to have her outings several times a week with her favourite caregiver and we are confident that this is making a positive impact in the quality of her life.

Would I recommend POC to others? You bet I would! I can’t imagine having gone through all of this without Tracy and her team by our side.

Kerry E. Hanna

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